Transforming the Public Service: Progress Made and the Work Ahead

The federal public service has undergone a major transformation since the National Commission on the Public Service convened in February 2002.

The change has been greater than any in the 25 years since the Civil Service Act of 1978 was enacted, and in many respects greater than in the 50 years since the federal pay and classification systems were established. Congress and the Executive Branch have now taken significant steps to modernize the management of the federal workforce to meet the increasingly critical demands on government in the 21st Century.