Strengthening Organizational Health and Performance in Government

How can the federal government improve agency and unit level organizational health and performance? Can new strategies deliver better results by riding the rising flood of administrative data and advanced analytics?

A good statutory framework has evolved over the past two decades to improve government performance and results, but it is still too top-down and does not meaningfully engage front line units – which is where direct contact with government’s customers and partners occurs. Too often, these units have not been a focus of attention.