Improving CDC's Executive Recruitment, Performance Management, Compensation and On Boarding Processes

The National Academy of Public Administration (the Academy) entered into a contract with CDC to evaluate CDC’s recruitment process for senior career positions, such as the Senior Executive Service, Senior Leaders, and – at the Division Director level and above -- Title 42 Executives, Senior Biomedical Research Services Executive-Level positions, and Distinguished Consultants. CDC’s Executive and Scientific Resources Office (ESRO) has done much to provide top-quality customer service and can build upon that success to form new partnerships with customers in order to improve customer service, satisfaction, and outcomes of activities involving executive level positions.