Achieving and Sustaining Transformation at the U.S. Census Bureau

The Census Bureau has initiated organizational changes intended to improve its ability to provide quality data while enabling it to anticipate and readily adapt to future needs. The Census Bureau requested that the National Academy of Public Administration (the Academy) conduct an independent assessment and recommend practical actions needed to increase the likelihood that its transformation will be successful and sustained.

The Academy convened an expert Panel of five Fellows, chaired by Janice Lachance, with vast experience in the federal government, private sector, and academia. The Panel utilized its knowledge of organizational change management in its assessment of the Census Bureau’s efforts, providing the Bureau with pragmatic recommendations as the agency continues its transformation.